KIAK has its headquarters in Jeddah – Kingdom of Saudi Arabia with service and sales centers in Riyadh, Jeddah and Dammam. (KIAK) is the leading provider of casework, tools, lab ware, instrumentations and support services for the life science markets in Saudi Arabia. With over 35 years of experience in serving the scientific community, we are the only major company in the region that is exclusively dedicated to meeting the full range of laboratory requirements as a One Stop Source.
ABOUT US - KIAK
Services Based On Original And Scalable Ideas
KIAK designed a scalable service and products that can offer a consistently high quality of services to a rapidly growing customer base. In spite of its rapid growth, it is one of the few lab solutions that have insignificant covering area. As part of its long-term strategy of associating its brand with quality, the Company adopted a policy of continuously maintaining high quality.
A Dynamic Team of Skilled Individuals
KIAK is led by a professional, innovative, and dynamic management team that consists of several business executives and capable technical experts who work jointly to manage operations. This has allowed the Company to adequately oversee every aspect of its dynamic business during phases of rapid expansion. This team approach will continue to be of profound importance as the Company’s scope of work and market share continues to grow.
KIAK aims to work as closely as possible with its customers in order to tailor its activities to meet the ever-increasing and diverse needs of our clients demand.
Our network of eight field offices with head quarter in Saudi Arabia, over 76 sales, marketing and technical support professionals to cover the region.
KIAK employs full-time professionals who share our commitment to delivering customers satisfaction and understand all elements of customer needs. Professional staff skills include, among others: project management, chemists, estimating, value engineering, Auto Cad designer, process administration, project accounting, and quality control. The organizational workforce also includes trade personnel which fluctuate in relation to project requirements.
Our team members known for going the extra distance to do what is best for the client and not just build, attributes to our continue growth, our services and customer base. We listen, we are proactive and we stay involved. All are focused on providing a superior product at a competitive price. They have the education, training, skills, and on the job experience to complete the most complex projects.
KIAK acts of providing services to customers before, during and after a purchase with adaptation to the needs of individual.
With over three decades in the market, we built our goal to be one stop service for all scientific researcher needs.
To become the partner of choice to our esteemed customers and suppliers through:
- Dedication to provide quality service and support.
- Earn the trust and respect of our business partners and help support their success.
- Add value to our customers’ operation beyond price.
- To be the market leading supplier of laboratory products and services.
- To deliver reliable solutions to our customers that enhance their productivity and efficiency.
- Continuously improve our business processes and productivity.
- To achieve successful Teamwork between our Customers and our Principals.
QUALITY POLICY :
- To deliver quality and value added products & services to meet or exceed our customers satisfaction.
- To comply with requirements and continually improve the effectiveness of the QMS.
- To provide professional training to employees to improve their soft and technical skills.
- To make continuous improvement towards desired goals through team participation and measurements of processes.
Environment, Health, Safety & Security Policy :
KIAK is committed to delivering a sustainable world class performance through prevention of injury & ill-health, preservation of environment and safeguarding health, safety and welfares of those who work at sites in a manner that is compliant with local laws, customs and culture.
We derive strength from our core values of fairness and honesty, integrity, respect, teamwork, trust and transparency, passion for excellence and tenacity in achieving results. As company, we care about people and the world which we live in.